Cookie Policy | CHEQ

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Cookie Policy

November 1 2023

  1. What are Tracking Technologies?
  2. Storing Tracking Technologies
  3. What types of Tracking Technologies do we use and why?
  4. How to control Tracking Technologies?

 

This Cookie Policy explains when, why and which cookies and similar Tracking Technologies (as defined below) are used by us, Cheq AI Technologies (2018) Ltd. (collectively, “Cheq”, “we”, “us” or “our”), on our websites (including Cheq.ai, ensighten.com, essentials.cheq-platform.com, clickcease.com and any related sites or subdomains thereof; collectively, the “Website(s)”).

When you visit or access our Websites, we use (and authorize third parties to use) cookies, pixels, beacons, local storage and similar technologies (“Tracking Technologies“). These allow us to automatically collect information about you, your device, and your online behavior, in order to enhance your navigation in our Websites, improve our Websites’ performance, perform analytics, customize your experience and offer you, for example, tailored content and advertisements that better correspond with your interests. 

This Cookie Policy is integrated into and forms part of Cheq Privacy Policy which is currently available here.

  1. What are Tracking Technologies?

Cookies and Tracking Technologies are widely used in order to make websites work in an efficient way. The use of cookies allows you to navigate between pages efficiently. Cookies remember your preferences and make the interaction between you and the Websites smoother and more efficient. Cookies are also used to help ensure that the advertisements you see online are relevant to you and your interests.

Cookies are small text files (composed only of letters and numbers) that a web server places on your computer or mobile device when you visit a webpage. When used, the cookie can help make our Websites more user-friendly, for example by remembering your language preferences and settings.

You can find more information about cookies at www.allaboutcookies.org. 

  1. Storing Tracking Technologies

We store Tracking Technologies when you visit or access our Websites – these are called “First Party Tracking Technologies”. In addition, Tracking Technologies are stored by other third parties (for example our analytics service providers and advertisers) who run content on our Websites– these are called “Third Party Tracking Technologies”.

Both types of Tracking Technologies may be stored either for the duration of your visit on our Websites or for repeat visits. 

The most common types of cookies you may encounter are “persistent” and “session” cookies: a persistent cookie has an expiry date afterwards it will no longer be valid (until then, it will be stored by the browser, locally). On the other hand, a session cookie will lose its validation once browser is closed. Cookies stored while using our Websites are not shared or made available for processing by any external source and it is used with the end goal of improving our Websites. 

  1. What types of Tracking Technologies do we use and why?

We use the following categories of Tracking Technologies, and those Tracking Technologies may be stored on your computer when you visit or access our Websites: 

  •   Strictly Necessary Tracking Technologies – these Tracking Technologies are automatically placed on your computer or device when you access our Websites or take certain actions on our Websites. For example, our security cookies detect authentication abuses; some cookies are used to identify the same server in the pool for the load balancer to redirect user requests appropriately; some cookies are used to store your preferences in relation to the use of cookies more generally. These Tracking Technologies are essential to enable you to navigate around and use the features of our Websites. We do not need to obtain your consent in order to use these Tracking Technologies;
  •   Performance Tracking Technologies – these Tracking Technologies collect information about your online activity (for example the duration of your visit on our Websites), including behavioral data and content engagement metrics. These Tracking Technologies are used for analytics, research and to perform statistics (based on aggregated information), to help improve your browsing experience and our Websites;
  •   Marketing and Advertising Tracking Technologies – these Tracking Technologies collect information about your browsing in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign. The Tracking Technologies remember the websites you visit, and that information is shared with other parties such as advertisers and/or publishers. Although these cookies can track your device’s visits to sites, they typically cannot personally identify you.  Publishers, advertisers, and third-party ad networks (for example, social media network) may also utilize Tracking Technologies or similar technologies to deliver ads and monitor the performance of such ads. The collection of information through Tracking Technologies by such third parties will be governed by their own privacy policies/cookies policies and principles, which the Company does not control; 
  • Functionality Tracking Technologies – these Tracking Technologies allow our Websites to remember choices you make (such as your language) and provide enhanced and personalized features. For example, these Tracking Technologies are used for authentication (to remember when you are logged-in) and support other features of our Websites; 
  • Analytics Tracking Technologies – these Tracking Technologies allow us to gain information about our users behavior on our Websites, in order to optimize the Websites based on how our visitors use it. Doe example,

 The following Tracking Technologies are used in connection with our Websites.  For additional information about any of the Third-Party Tracking Technologies, please visit the links of those companies provided.

Cookie

Implemented By/Privacy Policy

Type

Duration

Website/Service

Purpose

_cf_bm

HubSpot,
Vimeo, ZoomInfo

Third-
party tracking technologies

1 day

Cheq.ai

Clickcease

Performance
Tracking Technologies:
distinguishes between humans and bots.

_cfuvid

Zoominfo

Session

Strictly
Necessary Tracking Technologies:
part
of the services provided by CloudFlare – includes
load-balancing, deliverance of website content and serving DNS connection for
the Website.

dissension

Clickcease

Analytics
Tracking Technologies:
collects
statistics on the user’s visits to the website, such as the number of visits,
average time spent on the website and what pages have been read.

ziwsSessionId

__cfruid

Ensighten

Essentials

Clickcease

Strictly
Necessary Tracking Technologies:
part
of the services provided by CloudFlare – includes
load-balancing, deliverance of website content and serving DNS connection for
the Website.

visitorId

1
year

Cheq.ai

Clickcease

Performance
Tracking Technologies:
preserves user states across page
requests.

Bscookie

Linkedin

Cheq.ai

Essentials

Clickcease

Functionality
Tracking Technologies:
used for remembering that a logged in
user is verified by two factor authentication and has previously logged in

li_gc

6 months

Functionality
Tracking Technologies:
used to store consent of guest
regarding the use of cookies for non-essential purposes

lidc

1 day

Functionality
Tracking Technologies:
facilitates data center selection.

ln_or

Essentials

Clickcease

Analytics
Tracking Technologies:
used to determine if Oribi analytics
can be carried out on a specific domain

AnalyticsSyncHistory

3 days

Cheq.ai

Essentials

Clickcease

Analytics Tracking Technologies: used to store information about the
time a sync took place with the lms_analytics
cookie

bcookie

1 year

Marketing and Advertising Tracking
Technologies:

browser Identifier cookie used for diagnostic purposes.

li_sugr

3 months

Marketing and Advertising Tracking
Technologies:

used to make a probabilistic match of a user’s identity outside the
Designated Countries

UserMatchHistory

30 days

Marketing and Advertising Tracking
Technologies:
used
for id sync process. It stores the last sync time to avoid repeating the
syncing process in a frequent manner

CHILI_PIPER_CLUSTER

Chili Piper

Persistent

Essentials

Clickcease

Analytics Tracking Technologies: Analytics
Tracking Technologies:
collects information on user
preferences and/or interaction with web-campaign content. This is used on CRM
campaign platform used by website owners for promoting events or products.

_omappvs

1 day

Analytics Tracking Technologies: used to determine if the visitor has visited the website before, or if it is a new visitor on the website

omSessionPageviews

Session

Analytics Tracking Technologies: used to identify the frequency of visits and how long the visitor is on the website. Determines how and which subpages the visitor visits on a website.

omSessionStart

Analytics Tracking Technologies:sets a timestamp for when the visitor entered the website.

omVisits

Persistent

Cheq.ai

Analytics Tracking Technologies: used to identify the frequency of visits and how long the visitor is on the website. Determines how and which subpages the visitor visits on a website.

omVisitsFirst

Cheq.ai

Clickcease

Analytics Tracking Technologies: used to count how many times a website has been visited by different visitors.

_hssc

HubSpot

1 day

Cheq.ai

Analytics Tracking Technologies: used to determine if HubSpot should increment the session number and timestamps in the _hstc
cookie

_hssrc

Session

Analytics Tracking Technologies: used to store a unique session ID

_hstc

6 months

Analytics Tracking Technologies: main cookie used for tracking
visitors

hubspotutk

Analytics Tracking Technologies: sets a unique ID for the session, allowing the website to obtain data on visitor behavior for statistical purposes.

__ptq.gif

Session

Marketing and Advertising Tracking
Technologies:
sends data to the marketing platform about the visitor’s device and behavior.
Tracks the visitor across devices and marketing channels.

test_cookie

Google

1 day

Cheq.ai

Essentials

Clickcease

Strictly
Necessary Tracking Technologies:
checks if the user’s browser supports cookies.

_ga

2 years

Cheq.ai

Ensighten

Essentials

Clickcease

Analytics Tracking Technologies: registers a unique ID that is used to generate statistical data on how the visitor uses the website

_ga_#

Analytics Tracking Technologies: collects data on the number of times a user has visited the website, as well as dates for the first and most recent visit

_gat

1 day

Cheq.ai

Analytics Tracking Technologies: throttles request rate

_dc_gtm_UA-#

Clickcease

Analytics Tracking Technologies: used to control the loading of
Google Analytics script tag.

_gid

Cheq.ai

Ensighten

Clickcease

Analytics Tracking Technologies: registers a unique ID that is used to generate statistical data on how the visitor uses the website

collect

Session

Cheq.ai

Analytics Tracking Technologies: used to send data to Google
Analytics about the visitor’s device and behavior. Tracks the visitor across
devices and marketing channels

td

Cheq.ai

Clickcease

Analytics Tracking Technologies: registers statistical data on users’ behavior
on the website.

_gcl_au

3 months

Cheq.ai

Essentials

Clickcease

Marketing Tracking Technologies: used by Google for experimenting
with advertisements efficiency across websites using their services.

ads/ga-audiences

Session

Cheq.ai

Essentials

Clickcease

Marketing and Advertising Tracking
Technologies:
stores
information for remarketing purposes.

IDE

1 year

Marketing and Advertising Tracking
Technologies:
used to show Google ads on non-Google sites

pagead/1p-conversion/#/

Session

Marketing and Advertising Tracking
Technologies:

tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral fees between websites

pagead/1p-user-list/#

Marketing and Advertising Tracking
Technologies:

tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral fees between websites

_cq_tuid

august.takingbackjuly.com

Cheq.ai

Essentials

Clickcease

Marketing and Advertising Tracking
Technologies:
collects data on visitors. This information is used to assign visitors into segments, making website advertisement more efficient

muc_ads

X

13 months

Clickcease

Marketing and Advertising Tracking
Technologies:
collects
data on user behavior and interaction in order to optimize the website and
make advertisement on the website more relevant.

i/adsct

Session

Marketing and Advertising Tracking
Technologies:
used
by X.com in order to determine the number of visitors accessing the website
through X advertisement content.

personalization_id

3 months

Analytics Tracking Technologies: allows the visitor to share content
from the website onto their X profile .

_fbp

Meta

Cheq.ai

Essentials

Clickcease

Marketing and Advertising Tracking
Technologies:
used
to deliver advertisement products from third party advertisers.

tracker/tc_imp.gif

Session

Essentials

Analytics Tracking Technologies:collects data on the user’s navigation and
behavior on the website. This is used to compile statistical reports and
heatmaps for the website owner

wistia-video-progress-#

Wistia

Persistent

Functionality Tracking Technologies:
contains a
timestamp for the website’s video content. This allows the user to resume
watching without having to start over, if the user leaves the video or
website.

wistia

Analytics Tracking Technologies: used by the website to track the
visitor’s use of video content. The cookie roots from Wistia,
which provides video software to the websites.

CMID

Casale Media

1 year

Cheq.ai

Marketing and Advertising Tracking
Technologies:
used
to deliver advertisement products from third party advertisers

CMPRO

3 months

CMPS

_uetsid

Bing; Cheq

Third/first-
party tracking technologies

Persistent

Cheq.ai

Essentials

Clickcease

Marketing and Advertising Tracking
Technologies:
used
to track visitors on multiple websites, in order to present relevant
advertisements based on the visitor’s preferences, and
allows the website to limit the number of times that they are shown the same
advertisement.

_uetvid

Marketing and Advertising Tracking
Technologies:
used
to track visitors on multiple websites, in order to present relevant
advertisements based on the visitor’s preferences.

_uetsid_exp

Bing

Third-
party tracking technologies

Marketing and Advertising Tracking
Technologies:
contains
the expiry-date for the cookie with corresponding name

MUID

1 year

Marketing and Advertising Tracking
Technologies:

identifies unique web browsers visiting Microsoft sites. These cookies are
used for advertising, site analytics, and other operational purposes.

_uetvid_exp

Persistent

Cheq.ai

Clickcease

Marketing and Advertising Tracking
Technologies:
contains
the expiry date for the cookie with corresponding name.

tuuid

Bidswitch

13 months

Cheq.ai

Marketing and Advertising Tracking
Technologies:
used
for analytics and advertising services provided by Demandbase
products.

tuuid_lu

Marketing and Advertising Tracking
Technologies:
tracks
the date when the TUUID was last updated.

tv_UIDM

Marketing and Advertising Tracking Technologies
category:
tracks
users’ online behavior and interests.

my_uuid

Session

Essentials

Marketing and Advertising Tracking
Technologies category:
tracks
users’ online behavior and interests.

ZD-suid

Zendesk

Persistent

Ensighten

Essentials

Clickcease

Strictly
Necessary Tracking Technologies:
sets
a u
nique ID that
identifies the user’s session.

ZD-store

Ensighten

Performance
Tracking Technologies:
registers whether the self-service-assistant
Zendesk Answer Both as been displayed to the website user.

ZD-buid

Ensighten

Essentials

Clickcease

Strictly
Necessary Tracking Technologies:
sets
a
unique ID that
identifies the user’s session.

#.#.clientId

Session

Essentials

Clickcease

Strictly
Necessary Tracking Technologies:
identifies
the visitor across devices and visits, in order to optimize the chat-box
function on the website.

_hjFirstSeen

Hotjur

1 day

Analytics
Tracking Technologies:
used to determine if the visitor has
visited the website before, or if it is a new visitor on the website.

_hjSession_#

Analytics
Tracking Technologies:
collects
statistics on the visitor’s visits to the website, such as the number of
visits, average time spend on the website and what pages have been read.

_hjIncludedInSessionSample_#

_hjRecordingEnabled

Session

Analytics
Tracking Technologies:
collects
data on the user’s navigation and behavior on the website. This is used to
compile statistical reports and heatmaps for the website owner.

hjViewportId

Analytics
Tracking Technologies:
saves
the user’s screen size in order to adjust the size of images on the website.

_hjTLDTest

Analytics
Tracking Technologies:
registers
statistical data on users’ behavior on the website. Used for internal
analytics by the website operator.

_hjRecordingLastActivity

Analytics
Tracking Technologies:
sets
a unique ID for the session. This allows the website to obtain data on the
visitor behavior for statistical purposes.

_hjAbsoluteSessionInProgress

1 day

Analytics
Tracking Technologies:
used to count how many times a website
has been visited by different visitors – this is done by assigning the
visitor an ID, so the visitor does not ger registered twice.

_hjSessionUser_#

1 year

Analytics
Tracking Technologies:
collects
statistics on the visitor’s visits to the website, such as the number of
visits, average time spend on the website and what pages have been read.

hjActiveViewportIds

Persistent

Analytics
Tracking Technologies:
contains and ID string on the current session. This contains non-personal information on what subpages the visitor enters – this information is used to optimize the visitor’s experience.

_cq_check

Cheq

First-
party tracking technologies

Session

Cheq.ai

Essentials

Clickcease

Functionality
Tracking Technologies:
determines whether the user has
accepted the cookie consent box

_cq_suid

Performance
Tracking Technologies:
distinguishes between humans and bots

cg_uuid

Strictly
Necessary Tracking Technologies:
detects
when the same device is used in a separate browser session, ensuring
consistent blocking of fraudulent or malicious sessions.

cookietest

Cheq.ai

Functionality
Tracking Technologies:
used to determine if the visitor has
accepted the cookie consent box.

omScrollHeight

Cheq.ai

Clickcease

Functionality Tracking Technologies:
saves the
user’s screen size in order to adjust the size of images on the Website.

uw-icon-locales

Persistent

Cheq.ai

Essentials

Clickcease

Strictly
Necessary Tracking Technologies:
used
to keep settings on the Website’s accessibility widget.

wp-wpml_current_language

Session

Cheq.ai

Functionality
Tracking Technologies:
used to determine what language should
be used for the Website’s visitor.

_cq_duid

3 months

Cheq.ai

Essentials

Clickcease

Marketing and Advertising Tracking
Technologies:
used
by the website to protect against fraud in relation to its referral system.

_cq_42666_v

Essentials

Analytics Tracking Technologies: used by Cloudflare Analytics to
track website usage and analyze website traffic.

CLICKCEASE_ENSIGHTEN_PRIVACY_BANNER_LOADED

1 year

Cheq.ai

Essentials

Functionality Tracking Technologies:
used to display
and operate the cookie management platform on our website

ezTOC_hidetoc-0

Session

Cheq.ai

Functionality Tracking Technologies: used to control the visibility of
the table of contents on a website.

XSRcF-TOKEN

Session

Ensighten

Strictly Necessary Tracking
Technologies:
ensures visitor browsing -security
by preventing cross-site request forgery. This cookie is essential for the
security of the web site and
visitor.

ens-global

Persistent

Marketing and Advertising Tracking
Technologies:
used
by Enso Global to track users’ online behavior and interests in order to
deliver more relevant advertising.

manage.sid2

Session

Marketing and Advertising Tracking
Technologies:
used
by Manage to track users’ online behavior and interests in order to deliver
more relevant advertising.

__exponea_tracking_definition__

Exponea

Third-
party tracking technologies

Session

Clickcease

Marketing and Advertising Tracking
Technologies:
used
to determine which products the visitor has viewed. This information is used
to promote related products and optimize ad efficiency.

__exponea_time2_

1 day

__exponea_last_session_ping_timestamp_

Persistent

__exponea_last_session_start_timestamp__

__exponea_etc__

3 years

exponea#settings

Persistent

Marketing and Advertising Tracking
Technologies:
collects
data on visitors’ preferences and behavior on the website. Used to make
content and advertisements more relevant to the specific sector.

xnpe_#-#-#-#-#

13 months

Marketing and Advertising Tracking
Technologies:
registers
data on the visitor. The information is used to optimize advertisement
relevance.

 

4.How to control Tracking Technologies?

You can control and manage Tracking Technologies in various ways. Please keep in mind that removing or blocking Tracking Technologies can negatively impact your user experience and parts of our website may no longer be fully accessible.

On your browser:  Most browsers will allow you to erase cookies from your computer’s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You may set your browser to block all cookies, including cookies associated with our Website, or to indicate when a cookie is being used by us, by adjusting the privacy and security settings of your web browser. Below is a list of useful links that can provide you with more information on how to manage your cookies:

 

  • Cheq Cookies: If you’d like to opt-out from Cheq Website’s implementation of cookies and tracking technologies, please click here. Please note however that certain cookies, if disabled, may prevent the website from functioning properly or with the same lever of convenience.
  • 3rd Party Cookies: If you’d like to opt-out from 3rd parties’ implementation of cookies and tracking technologies, please click here. In addition, many of the third-party advertising and other tracking services offer you the opportunity to opt out of their tracking systems directly. You can read more about the information they collect and how to opt out through their privacy policy links listed in the table above, or by using the following link: http://optout.aboutads.info/?c=2#!/.

 

On mobile devices – You can-opt out of certain types of interest-based advertising (or “cross-app” advertising), by accessing the “settings” on your device:

  • On iOS, depending on the applicable iOS version, you may withdraw consent across all apps by either enabling the “Limit Ad Tracking” setting or disabling the “Allow Apps to Request to Track” permission in your iOS device settings. Depending on the applicable iOS version, instead of withdrawing consent on a device-wide basis, you may also have the option of withdrawing consent on a per-app basis by disabling tracking permissions for specific apps that appear under the “Allow Apps to Request to Track” setting in your iOS device settings (precise directions may differ depending on the applicable iOS version.)
  • On Android devices, you may withdraw your consent in the Google Ads settings within your Android settings by enabling the “Opt out of Ads Personalization” setting (precise directions and the name of the setting may differ depending on the applicable Android versions and device manufacturer).

You can also learn more and turn off certain third party targeting and advertising cookies by visiting the following third-party webpages: